Website Terms of Use

Welcome to The Raw Deal Natural Foods website which aims to provide a pleasing and value for money customer experience.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Your Account Details

You must ensure your account details are kept up to date. Any changes to your details must be updated through our site or you can contact us to update personal details. Any error in delivery or through transactions occurring due to incorrect details supplied will not be our responsibility.

The Raw Deal Natural Foods considers registration information private, the safekeeping of your username and password are your responsibility. We are not liable for any unauthorised use of your username and password.

Out of Stock Items

We do our best to make sure our website accurately reflects product stock levels. However sometimes the product you order may not be available. If this is the case we will contact you and offer an alternative or a refund on that particular product or ask if you wish to wait for your order to be sent once the product is received.

We make our best efforts to serve our customers and we apologise for any mistakes that may happen from time to time and we appreciate your understanding.

Allergen Alert

Although we take great care to separate and pack all products carefully, the food sold on our website may have been packed in our store or a facility that contains allergens, traces of allergens or bi-products of the following: peanuts, nuts, tree nuts, sesame seeds, seeds, soybeans and soy products, egg, pollen and bee products, preservatives, gluten and cereals containing gluten, wheat, rye, barley oats, spelt, dairy, fish, crustacea, and other products that may behave as allergens to certain people.

Reliability of Product Information

Any product claims regarding health benefits, product suitability for a particular purpose, allergens or nutritional content are reproduced from information provided by our suppliers and the accuracy of this is beyond our control.

None of the product information on our website should ever be considered as a guarantee, but simply a best faith effort to serve our customers.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of use. If you do not agree to this policy  please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.